Privacy, Security & Accessibility Policy

Our privacy policy is intended to protect your privacy and ensure that your personal information is handled in a safe and responsible manner. As we continue to develop our web site and take advantage of technologies to improve the services we provide, our policies will change and evolve.

Currently, we gather personal information so we may contact you by email, for reasons including confirmation of orders. We also gather online information about your purchases and shopping activities to improve the content of our web site, to enhance your online shopping experience and for use in future marketing and promotional activities for our web site and for our stores. The type of information we collect includes your name, email and postal addresses, phone and credit card numbers and product preferences. This information is collected when you login to our website, place an order online or by phone, make an in-store purchase, save your information online, or participate in a contest, promotion or survey. Crossroads Boutique may also be obligated to share information as required by law or to comply with a court order.

One way we gather information is by using an internet browser feature known as a cookie, which assigns a unique identification to your computer. Cookies are typically stored on your computer’s hard drive and are used by Crossroads Boutique to help track what pages you visit at our web site, and to keep track of items you put into your shopping bag. Cookies also allow Crossroads Boutique to make our site more responsive to your needs, while delivering a better and more personalized experience to you.

While Crossroads Boutique does not sell, rent or trade the specific personal information about your shopping activities, we may use general information about your shopping activities that is not personally identifiable (for example, does not include name, address, credit card information email address, etc.) when working with outside marketing companies. This information will allow us to better direct promotional and special offers from Crossroads Boutique when you visit other sites.

If you would like your name to be removed from our mailing list, please call 724-832-8900 or email us at crossroadscattiva@comcast.net. Crossroads Boutique does not rent or sell our mailing list names to other companies.

Security

Crossroads Boutique believes in providing a safe and secure shopping experience for all of our customers. We want you to feel comfortable that personal information such as your name, address and credit card number will be kept safe throughout your entire shopping experience on our web site. We designed our web site to accept orders only from web browsers that permit communication through Secure Socket Layer (SSL) technology; for example, 3.0 versions or higher of Netscape Navigator and versions 3.02 or higher of Microsoft Internet Explorer. This means you’ll be unable to inadvertently place an order through an unsecured connection.

Our security measures are designed to prevent anyone from stealing and using your credit card number. In addition, consumer protection laws protect you against the unauthorized use of your credit card. Under the Fair Credit Billing Act, if your credit card is used without your authorization, your liability for those fraudulent charges cannot exceed $50. So, if someone steals your credit card or your credit card number, your liability is limited to $50 no matter how much the thief charges to your account. In the event of unauthorized use of your credit card, you must notify your credit card provider in accordance with its reporting rules and procedures.

Accessibility Statement

Crossroads Boutique is committed to its website being usable by all people, including those with disabilities by meeting or exceeding the requirements of the Web Content Accessibility Guidelines 2.0 Level AA (WCAG 2.0 AA). Our aim is to make our site an equal playing field for everyone.

We continue to monitor our site and make sure that all content provided is accessible to all visitors.

Our Commitment to Help

We are dedicated to meeting all of your accessibility needs, including assuring your ability to shop on our website and to use other site features. If you encounter any difficulties or need assistance with using our site, please contact us directly at 724-832-8900 or crossroadscattiva@comcast.net We have trained individuals here at Crossroads Boutique to assist you.

Also, should you have any comments or concerns about the accessibility of this site or any suggestions for how we can improve our site, we would greatly appreciate you sharing those comments, concerns and suggestions with us so we can address them.

Third Party Applications

While you are visiting our site, you will notice that we make use of third-party sites such as Facebook, Twitter, Pinterest, YouTube, and Instagram to provide information about Crossroads Boutique. Though individuals may have challenges with access to these particular sites, Crossroads Boutique does not control or remedy the way content is portrayed.

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